Once the first donation is made to your fundraiser, your bank transfer information must be fully verified before 90 days have passed, or your donations will be automatically refunded. This is because our payment partners are online payment processors only and are not allowed to hold your funds for long periods of time.
Even after starting bank transfers, you can continue to raise funds, and the “total amount raised” displayed on your fundraiser will not decrease.
Note: Fundraisers started in Austria, Belgium, Denmark, Finland, Luxembourg, Norway, Portugal, Sweden, and Switzerland will process donations and transfers through our payment partner Stripe. These customers must activate their Stripe account within 21 days of their first donation, or any donations received will be refunded.
The process of setting up and verifying transfers can take 3-7 business days or longer to complete. This process must be completed within 90 days of your first donation. Then, once your first transfer is sent, it will take on average 2-5 business days for the funds to safely be deposited into the bank account on file. You can read more about the transfer timeline here.
The process of setting up and verifying transfers can take 3-7 business days or longer to complete. This process must be completed within 90 days of your first donation. Then, once your first transfer is sent, it will take on average 2-5 business days for the funds to safely be deposited into the bank account on file. You can read more about the transfer timeline here.